Atlanta Symphony Orchestra
General Manager (Regular/Full-time)

Department:                                  Administration

Reports To:                                    Executive Director

FLSA:                                                Exempt

Employment Status:                  Regular/Full-time



Role: The General Manager oversees the management of the orchestra and the operations department and assures the professional execution of the department’s responsibilities for concert production, media, and touring.  Acts as a bridge ensuring the Orchestra’s involvement in and smooth operation of education and artistic activities. Oversees the management of the administrative staff, including staff salary structure and delivery management, human resources and all administrative functions of the Atlanta Symphony Orchestra.


Planning Dimension: Assists the Executive Director and senior staff in the overall planning to develop the future direction of the ASO.  Responsible for the administrative department’s budget and together with the Executive Director and CFO participates as a member of the financial management team of the ASO.  The General Manager attends Board and Executive Meetings and other meetings as may be needed, including the Education and Music & Artistic Planning Committee.  The General Manager is the primary administrative interface with the musicians of the orchestra and with the Robert W. Woodruff Arts Center of which the Atlanta Symphony is a division member.


Work Schedule:

This is a full time, exempt position with hours and days of work which may vary widely depending on the time needed to fulfill the responsibilities of the position.  This will include nights and weekends coinciding with the services of the orchestra. While conditions may alter the amount of time spent in any one area, the time spent on the position responsibilities is generally expected to be as follows:

·       Orchestra Management                             50%

·       Orchestra Service Management               10%

·       Earned Other Income                                5%

·       Electronic Media                                         10%

·       Touring                                                         5%

·       General Administration                             20%



A. Orchestra Management

1.      Master Agreement Management

a.     Serves as a member of the management labor negotiating team for all National, Local and special union agreements. Once negotiated, assures all contractual obligations are met and oversees their execution and management.

b.     Negotiates and manages the Orchestra members’ individual contracts.

c.      Manages all grievances.

2.     Atlanta Symphony Orchestra Players’ Association(ASOPA) Interaction

a.     Manages the institution’s relationship with ASOPA and AFM Local

b.     Works with all orchestra committees

c.      Together with the president of the ASOPA committee, assures that agendas are established for all meetings and reviewed by all appropriate parties.


3.     Management/Orchestra Relationship

a.     Works to ensure open and effective communication between players and management and creates a positive work environment and relationship between musicians and management.

b.     Establishes and oversees orchestra personnel policies with the Orchestra Personnel Manager and the Music Director.

c.      Responsible for managing orchestra player employment, tenure, retirement and non-renewals.


4.     Orchestra Benefits

a.     Assures that all plans are in keeping with the terms of the Master Agreement and that service and costs are reviewed regularly to assure high quality at the lowest possible cost.

b.     Acts as plan administrator of the Musician’s Pension Plans. Assures that the non-financial requirements of the Plans are met and benefits are properly described and delivered to orchestra personnel.

c.      Assures that all enrollment records are maintained and updated and all billings are accurate and processed in a timely way.


B. Orchestra Service Management

1.      Oversees and assures the professional execution of the orchestra operations team performance in support of all orchestra services. These duties include but are not limited to, timely and effective hiring of substitute musicians, purchase and rental of music, all stage equipment and musical instruments.

2.     Assures that all services take place in an environment conducive to patron and musician comfort and assures optimal musical performance recognizing the limits of the concert hall.

3.     Supervise the creation and administration of the yearly orchestra service schedule.

4.     Serves as “Manager on Duty” at a minimum of one concert per week during the Master Season and other concert series with overall responsibility for the performance as well as the safety and enjoyment of the audience.


C. Other Earned Income

1.      Specials, Contracted Services and Run-outs

a.     Working with appropriate staff, assures that orchestra services are utilized in an efficient manner to provide performance opportunities, and to maximize revenue, as well as local, regional, national and international exposure.

b.     Prepares and submits budgets to the Executive Director for all special concerts and earned revenue opportunities.

2.     Working with the V.P. For Artistic and Operations develops the orchestra work schedule to assure optimum opportunity for other earned income.


D. Electronic Media

1.      Working with the Orchestra Operations Manager, reviews all royalties on a regular basis, computes and recommends for usage the EMG allocation and assures all media projects comply with the provisions of the Master Agreement and any superior agreements to which the ASO is a signatory.


E. Touring

1.      As the supervisor of the Orchestra Operations Manager, assures that regular communication with ASO tour managers is maintained in the planning and execution of any tour. Also assures that the contractual arrangement with tour management represents the terms and conditions reflective of industry standards and complies with the provisions of the Master Agreement.

2.     Assures that tours are executed professionally and within approved budgetary guidelines.


F.  General Administration

1.      Directs and manages the orchestra operations team, facilitating success of team personnel with coaching and performance reviews.

2.     Legal Matters and Grant Applications:

a.     Assumes responsibility for the correct disposition of all ASO legal matters pertaining to human resources, Union and pension issues, and is responsible for institutional sign-off of all administrative contracts.

b.     Works with appropriate staff to assure the proper and timely submission of all grant applications.

3.     ASO Representation:

a.     Represents or assigns representation for the interest of the ASO in all matters pertaining to the Robert W. Woodruff Arts Center with the exception of financial issues.

b.     Represents the Executive Director in her absence, or as directed.

4.     Department Supervision

a.     Reviews the overall Administrative/Production department policies, staff structure and compensation levels.

b.     Disseminates personnel policy information.

c.      Directs and manages staff, facilitating success of department personnel through assessment of their work, coaching and performance reviews, and developing strategies for their successful development.

d.     Prepares, submits, and monitors the Administrative/Production annual operating budgets.

5.     Participates in the development of the overall institutional policy and planning with other senior staff and the president.


G.    Financial Management

1.      Together with the Executive Director and CFO, serves as member of the team to review budgets and forecasts.

2.     Establishes and maintains policies and practices that assure cost-effective management of the Orchestra.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and Experience:

·       Bachelor’s degree or equivalent experience.

·       Minimum of six years’ experience in a senior management position of a major or regional orchestra.

·       Knowledge of classical music.

·       Knowledge and experience in production and other related areas pertaining to symphonic and popular music concerts. 

·       Understanding of basic accounting principles and budgeting. 

·       Experience with pension, health and employee assistance plans. Ability to handle multiple priorities, deadlines and diverse personalities.


Physical Demands/Work Environment:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

·       Some standing, walking, bending, frequent use of hands, stooping and light lifting (at least 10 pounds) is needed.

·       The noise level in the work environment is usually moderate.

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